Thursday, August 27, 2009

The Security of a Paycheck...


...NOT!
Is that what we're learning in this recession? It's been at least 20 years since I read about the nature of the "Modern" business world. Our country is still suffering from the non-education of our workers. A person learns a job and the incentive to pick up new skills can be nil. It's been said that the responsibility of the Employer in today's business world is to give their employee the opportunity to have a job for "some period" of time. The responsibility of the individual is to learn as many new skills as possible to jettison them into the next job.

Even though this was stated as the new world of business some decades ago, it clearly has not been adopted in many failing industries. So, when I ask people what they have to lose by striking out on their own, they talk about that paycheck security, or that Health Insurance security.

At this time when we have been debating the heck out of the current state of healthcare, I was recently interviewed by BusinessWeek about just this topic. If you're not starting your dream business because of needing health insurance, we really do have a crisis. This is something that I've heard very little debate about. Considering the fact that our government touts our ability to innovate and the power of the Entrepreneur, this surprises me.

Inasmuch as I don't really like posting rants, this one is a long time coming, people! To say that you see the future is all about the Entrepreneur is just great, if you give us the incentives to do our thing. The New York Times sees yet another trend, the Accidental Entrepreneur. Given the right support from mentors like myself and our society, there may still be an upside to the downturn in our economy.

Here's hoping!

Monday, August 17, 2009

What Should You be Asking?

Sometimes my personal experiences of doing business fall right into my lap as blog posts. As I have said many times, we all need a mentor. This one is as much about me as it is you.

The question I would like to hear more of my clients asking is: What do I need to do to make my business more successful?

Often my initial sessions with folks focus on things that they feel have gone wrong in the past months or the past years. What I hear a lot of is:
  • I guess people don't really want the good stuff any more because they're rather shop in a big store.
  • Everyone wants something for nothing!
  • All I do is work and I feel like no one gets how much work goes into what I do!
  • Things just aren't the way they used to be...
What pattern do you see here? I see blaming outside sources.

Another way of looking at all of their situations is:
  • How can I find the people who want the good stuff I make?
  • People value what they pay for. How can I rise to the level of getting those folks to pay me?
  • How can I tell the amazing story of what I do that will build my brand and what I do?
  • Things change all the time. How can I be light on my feet to RESPOND to the constant change?
See the difference? One is taking responsibility and one is blaming. I know this isn't a couple's therapy session here, but finding a solution is what I'm all about. I can hear your pain about what's not working and how that's hard for you. I am about making the changes to get you where you want to go.

Change takes work. Having your own business takes an enormous amount of work. The upside is that when everything is going well, you made it happen. It cannot be a one way street: When things go poorly it's everyone else failing you and when things go right, you're a star. Nope. You get both sides, that's the deal.

Wednesday, July 29, 2009

How am I Different?


I spend hours talking to my clients about one of the basics of Marketing: Differentiating. I ask how they are different than other people who seem to be doing the same stuff.

15 years ago when I started working as a consultant, I really didn't think very much about that for myself. My main focus at that time was setting up financial systems and processes for very small companies and I didn't have much competition in my market.

Now, as a business mentor I have plenty of competition. I started this blog as a way for you to all get to know me. I ramped up my social media marketing and published articles elsewhere as well. In all this flurry of activity, I've been following many other folks who market themselves under this or a similar label. As I've ready their advice and watched their approach, it's been hard for me to pin down exactly what it is about me that's different. I was, like my clients, in that moment, unable to see the forest for the trees.

When posting a comment on small biz on Linkedin, it came to me: I've come from a family of entrepreneurs. It's all I've really ever known!

Many professionals enter the world of consulting after leaving the corporate world. That, for the most part is my competition. I have in fact worked in the corporate world, as a GM, CFO, CEO, all on a contract basis. The "lure of the paycheck" has never really worked on me. It's taken me quite a long time and many conversations for me to realize because from childhood, my vision of the world was shaped by the entrepreneurial lifestyle.

My first business at around age 7 was to collect wildflowers and make miniature arrangements and sell them door to door in my neighborhood. I remember this clear as day, but honestly cannot explain it given my self proclaimed identity as an introvert. (Uh, until recently...)

My first "real job" at 17 was helping this woman, who had been away from her brownstone for 10 years, renting to grad students. I keept her cool and calm and sorted through 10 years of her life and organized a sale. It was exciting and I felt like I was using all my abilities. When I headed off to college late that Summer, it was confusing in comparison. It seemed to unfocused to me.

So here I am, all these years later, telling you a bit more about how I might be able to figure out your situation and help you along the sometimes rocky road of small business. I'm not matching it to a certain business model or "ideal". Instead, I'm finding a way for you to do what you want to do and have it support you. It's what I know, down to my bones.

Shall I be corny for a moment? Your dreams are my business. Bring them to me and let's see what we can do.

Thursday, July 23, 2009

Tides

Is it just a tidal change that will reverse itself naturally or a drought on the way?

Yeah, I get that we're in a recession. But your business will have it's own tides in addition to the tides of the greater marketplace. How do you tell your own from the ocean's tides? To some extent you can't. That is, if you haven't been keeping really clear records of your sales income from previous periods.

Most likely you may know exactly what you're sold in the past, but to whom and why are two more questions you may be less clear on. When you wrote your business plan you were asked to project income in different market sectors and income in different price points. Then you projected that further down the line for 3 or more years. Have you gone back and looks at those budget vs actual numbers?

When there's a crisis afoot in business, folks can be very quick to make changes. After all, agility and flexibility is what it's all about. But, if you don't go back and take a really close look at what's going on, putting your assumptions aside, you may be moving in the wrong direction.

Moving your whole fleet of products to take advantage of a little change in wind direction is a very expensive ordeal. It maybe a passing trend and perhaps holding right and developing the good thing you have to make it better might make more sense. Just like the captain of a ship, one needs to keep on eye on the horizon and the icebergs to your side. It's not an either/or proposition. Both must be done, simultaneously.

How well do Captains sleep? Maybe not so well, but such is the life of someone navigating the ever changing tides of business

Monday, July 13, 2009

Creative Business

Next Monday, July 20th, I'll be doing a tele interview for the blog Woman on Quilts at 5pm PDT. The focus will be creating and business. Call in and have the opportunity to ask questions on the many different facets of this topic!

Thursday, July 2, 2009

Not Your Mother's Career Counselor

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When, if ever did you go to your first Career Counselor? After High School? During a mid-life crisis? After college? Chances are, there has been someone along the way with some opinions about what your life's work should be. They might have given you tests or asked questions and in the end, they were looking for a box to put you and your skill set into.

"Life's Work" is now an outdated concept for many of us. There will be many times we change what we do, how we do it and who we do it for. My last post was about the lifestyle connected to different professions. That's one example of some of the points that don't get covered in some career counseling.

I like to start all my new folks out with this question: What do you want your perfect day to look and feel like?

It's a kind of reverse engineering. Instead of asking a series of questions about what you're good at, I'd rather know what you'd like to do, day to day. Because when it comes down to it, you may love the "idea" of doing something, but the collection of tasks that make up that job really don't interest you.

Are you a musician who loves to be on stage but hates to practice? Are you a musician who loves to play in their bedroom but hates the stage? Ok, so that's an easy one. I love textile design, went to school in my late 20's to study it. I got my degree from Parson's School of Design, went out and started looking for a job. I was told it was going to be tough and not much pay. I really thought I was ready. I was training with professionals in the field! Two days into my first job I felt like I was in hell. A kind of hell I didn't even know existed.

I can laugh about it now, but at the time I was seriously doubting my sanity. No one asked me if I could work with no direction in a sweatshop-like environment using a set of skills I never actually learned in school. Oh, and for pennies. I've taken what I learned at Parson's and have used it a million times over in other ways. I have no regrets, except perhaps taking a tour of a studio with one of my instructors.

That experience has really shaped the questions I ask as a small business consultant. It's about all the moments that make up your day. As they say, it's more about the journey than the destination. Put yourself back in the sandbox, as it were, and ask yourself.

Wednesday, July 1, 2009

Your Business Lifestyle

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It's not unusual that I meet someone who starts a business in an industry that's new to them. For example, someone who has been in social work but has always dreampt of having a little gift shop. Six months down the line I hear them say, "But I didn't really understand how I'd never have weekends to myself!".

Every industry has it's own particular lifestyle. It's an important thing to factor in when you're considering starting your own venture. There are decisions you can make about the structure of your business and the culture you can create and then there are things that are inherent to that industry. A great example is a restaurant. Unless you're running a breakfast and lunch cafe, chances are you'll be working nights. The most important time to be in your restaurant will be the nights. It's a complete lifestyle. That may not go over well with your family.

"If I knew then what I know now..."

Do a little research in advance and see what kind of lifestyle, folks who are doing what you want to be doing, have. Even a consultant, like myself, the lifestyle varies person to person. Not everyone works this way but many do. Now that I'm working nationwide, my day spans both coasts and continues into the weekends. To some folks, that sounds like a nightmare. For me, it's what I'm comfortable with. I know myself professionally. I know how much I can handle and how to naturally structure my days. It works with my natural flow.

It's not just about starting your dream business, but making sure that the lifestyle of that business if compatible with your personality. I may have dreams of having a sheep farm, but there's no way I'm getting up that early, or giving up my city life. Know what you want and know yourself.

Some related posts here from the past are the series' on working at home, or working with your spouse.

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