You may have issues with prioritizing your time and don't know how to start over to fix it.
I don't think you need to start over to fix it. What you do need to do is call a time-out.
That time-out could be an afternoon with the cellphone turned off, out of the office with a mentor or it could mean pulling your "group" together in a mini retreat with a mentor.
That brings us back to why you're going to need help with this, and really, it's the most common reason people hire me: You're working as hard as you can and everything is not getting done and you fear your head may explode.
If you're at this point, there is no way YOUR customers are not feeling it. If that's not incentive, I don't know what is. If there are people who you are not getting back to in a timely fashion, if things as slipping through the cracks, it's time to take a serious look at what's going on.
Even if you've gotten all your ducks in a row with your processes, if you're being pulled this way and that by whatever hits your desk or phone or computer next, you're not going to be affective. How that all gets fixed is Magic. The Magic is in another set of eyes. The Magic is in someone else giving you permission to change things you're afraid to change. The Magic is in asking my favorite question: "Is the house burning down?"
It's so hard to prioritize when you're surrounding with today's technology. It's so easy to be drawn to attend to the next message coming at you. If the big picture of what you need to take care of is dealt with, of course you can have some flexibility in how you deal with social media or other minute by minute communications. If the big picture is not under control, you may have to take some serious measures to get them under control.
A mentor will give you tasks weekly and see if you complete them. If you don't complete them, then you'll have to look at what's going on. It could be your home life, some other interests, a difficult customer or your tendency to procrastinate.
A Mentor is not a bully, They're your new best friend who won't let you get away with sh*t.
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